Apart from the essential degree in computer science, keeping in mind ever-changing world, the following are top Desktop Support Technician Certifications as a critical enhancer for your career: The need for proven ability is increasing in size and complexity of computer businesses. Desktop Support Technician. What Does a Desktop Support Technician Do? He/she has as part of their work description the responsibility of running system maintenance and recovery tasks. Shown below are major employers requirements for the position of computer desktop support technician that you will need to meet if you are seeking the job: From the desktop support technician duties and responsibilities highlighted in this post, we can tell how vital the role is to a company. Desktop Support Technician Skills and Personality Traits. The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job. Top Skills Details: 1.) Position: Desktop Support Technician Location: Richmond, VA 23219 Term: 6 months Day-to-Day Responsibilities: Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues. According to PayScale, an average Desktop Support Technician salary ranges from $30,914 to $60,992 per year in the United States. He/she is responsible for installations on the desktop and peripherals, and is also saddled with the task of helping all the staff and stakeholders at the firm to resolve any IT related incidents and requests. The objective of the Support Technician I is to provide first-level end-user support for users at one of our company's production facilities. Other duties may be assigned. This certification specifies that a professional is expert and knowledgeable adequately to execute basic troubleshooting and repairs support issues on a desktop setting running on the Microsoft Windows operating system. Desktop support technicians can be viewed as the I.T ninjas of every organization; their responsibilities range from installation, diagnosing, repairing, maintaining, and upgrading computer hardware, peripherals and equipment to ensure optimal workplace performance. 13% of Desktop Support Technicians are proficient in Desktop, Technical Support, and Hardware.. They’re also known for soft skills such as Speaking skills, Writing skills, and Listening skills.. We break down the percentage of Desktop Support Technicians that have these skills listed on their resume here: The desktop technician role also includes system upgrades and patches, resolving any software issues relating to the company. Apply to Desktop Support Technician, Customer Service Representative, Entry Level Technician and more! 8,635 Desktop Support Technician jobs available on Indeed.com. Update and maintain the computer inventory and equipment. Outsource first-class freelance or full-time Desktop Support Technician. Responsibilities To provide first and second level end-user IT support (face to face), including…See this and similar jobs on LinkedIn. The Microsoft Certified Desktop Support Technician (MCDST) is an entry-level certification supported and supervised by Microsoft Corporation. By clicking “Accept”, you consent to the use of ALL the cookies. Desktop support technicians perform various functions in an organization to keep computer hardware and equipment in top working state. We are looking for a Desktop Support Technician to work in a dynamic environment providing direct support to our internal teammates. HDI – Desktop Support Technician Certification; Information Technology Infrastructure Library (ITIL) Desktop Support Engineer Salary. Terrific Contract Opportunity! You can create such job description by applying the sample copy and information in this article. The Desktop Support Technician salary can range widely depending on their experience, location and other factors. We calculated that . 2) 2 Years of Enterprise Help Desk experience. Assess functional needs to regulate system purchase specifications. Visit PayScale to research desktop support technician hourly pay by city, experience, skill, employer and more. They are also accountable for groundwork, installation, and maintenance of end user workstation equipment (laptops/ desktops) and additional peripherals including IP telephones. If such a whole-brain approach to work interests you, read on for more information about the hard and soft skills required to be a desktop support technician. Microsoft has developed a highly specialized program as MCDST to provide an edge to the professionals, as companies rely on certifications to verify the skills per the abilities. Desktop support technicians can be viewed as the I.T ninjas of every organization; their responsibilities range from installation, diagnosing, repairing, maintaining, and upgrading computer hardware, peripherals and equipment to ensure optimal workplace performance. This category only includes cookies that ensures basic functionalities and security features of the website. 65 vacatures voor Desktop support technician in Columbus. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards. LinkedIn Desktop Support Technician in Moses Lake, WA To set up and manage user accounts and permissions to consent access to a network. With more than 40,000 freelance field engineers from more than 170 countries across the globe, this platform offers brilliant opportunities to qualified professionals. Salary estimates are based on 6,874 salaries submitted anonymously to Glassdoor by Desktop Support Technician employees. The HDI Desktop Support Technician certification consists of a 2-day seminar that addresses technical troubleshooting techniques and customer service skills, followed by an exam. Ensure desktop computers interconnection seamlessly with diverse system keeping in mind for compatibility factors. In a contemporary intelligence and with the rise of the global tech world, the role of desktop support technician is inevitable. Certification authenticates the knowledge of and best practices needed by Desktop Support Technician. Prior experience in desktop support. Having an entry-level IT technician straight out of technical school can definitely work well for certain scenarios, especially if they are not the only desktop support technician at your company and they have more experienced technicians to learn from and work alongside. A Desktop Support Technician is a professional, called when something goes erroneous with a desktop computer in their organization or at their designated field site. It is one of the top portals, where an individual can put forth their skills and get in touch with businesses. A desktop support technician works in the IT department of a company as the first point of contact when something goes wrong with an employee's desktop computer or the companies network. Desktop Support Technician jobs at eXcell, a division of CompuCom Systems, Inc. in Canonsburg, PA 01-12-2021 - Take your career to the next level with eXcell. The computer desktop support technician also attends to the needs of the customer either by phone or in person while maintaining customer satisfaction as well as impeccable service delivery. Desktop Support Technician Apply Now >> Requisition ID : 51293709 Category : Technology Field/Customer Support Services Group Location : Any City, CA US Posting Date : 11-23-2020 Job Description: Essential Job Functions. Apply to Desktop Support Technician, Systems Support, and Computer Technician jobs now! Monitoring day to day computer performance. Job Assessment Tests: How to Top Your Competition. Their job description also entails troubleshooting problematic areas (in person or by electronic means of communication like telephones or email) with accuracy and speed. You’ll work to create the ideal experience that any customer would seek to encounter. Predominantly they are responsible for installation, maintenance and troubleshooting of required software and hardware whether onsite or remotely, for client or colleagues. Desktop Support Technician. Setting up the Organization’s computer system to meet specific business goals. They help in troubleshooting the issue for organizations to maintain the functionality of the system to be in line with business goals. Accurately record, update, and document requests using the IT service desk system and any other duties as assigned by the company. Support Adventure Limited - Enter Support Adventure. Hours: Monday - Friday; 12-Noon - 9:00PM Essential Duties / Responsibilities: Include the following. Desktop Support Technician Job Description, Duties, and Responsibilities. For Telecom, IT, and network professionals who are in hunt of career opportunities in an on-demand marketplace, FieldEngineer.com is a one-stop solution. Filter by location to see Desktop Support Technician salaries in your area. Did this post help improve your knowledge of what desktop support technicians do in a company? Customer-focused Desktop Support Technician with more than years of success in a variety of computer operating systems applications and hardware. For You This website uses cookies to improve your experience while you navigate through the website. Description. An organization may need their desktop support technician to hold certifications in the products and services the companies use. About Us. Therefore, if you are an employer or a hiring manager needing to recruit for the position, you should go for the best that you can find. Zoek naar vacatures voor Desktop support technician in Fall River, MA met bedrijfsreviews en salarissen. Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace. Works directly with customers to assist in setup/break down and … Ability to multitask effectively and work in a fast-paced environment. It is mandatory to procure user consent prior to running these cookies on your website. Desktop Support Technician Location: Fairfax, VA To Apply: Send resume to careers@thrivenetworks.com . Assist in technical upgrading and maintaining of entire desktop systems. Support Technicians are the first point of contact for local end-user support and deliver remote support to various offices of an organization. Coordinate with vendors to resolve technical problems with desktop computing equipment and software. The technician is involved in the set-up of software and hardware on various types of operating systems like Windows, Unix, Linux, and many more. ServiceNow experience (6 months) 3.) Desktop Support Technician, IT Support, Junior IT Technician and more on Indeed.com Come and join with FieldEngineer.com right away to reap the huge growth with your flexibility. * Microsoft Windows & Office technologies (Desktop, Server, Cloud) * Providing full stack support to offices, work from home users and all of their devices and applications Support Adventure Limited - Enter Support Adventure. Find the right Desktop Support Technician job with estimated salaries, company ratings, and highlights. Resolve hardware and network connectivity issues. Necessary cookies are absolutely essential for the website to function properly. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Perform fixes at the desktop level using remote tools which will include installing and upgrading software, installing hardware, and configuring systems and applications. Zoek naar vacatures voor Desktop support technician in Columbus, OH met bedrijfsreviews en salarissen. 46 vacatures voor Desktop support technician in Fall River. The national average salary for a Desktop Support Technician is $44,512 in United States. Description. His/her duties also involve monitoring system configurations and maintaining a level of functionality. The Desktop Support Technician is the first point of contact when something goes wrong with desktop or computer’s network. Working as part-time can be a great option regarding rewards and gaining the boost to the career. Classroom; Course Description. Test fixes to ensure problem has been adequately resolved. The Desktop Support Technician serve as the first point of contact for employees seeking technical assistance for computing and phone issues. These cookies do not store any personal information. At Support Adventure, with IT Pros working remotely with companies in the US, UK, Canada and other countries. Professionals who have taken some computer-related courses are often skilled. Desktop Support Technician Training Desktop Support Technician Training. (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! Download our app to sign up and get started. Following are the customary roles and responsibilities of a skilled Desktop Support Technician jobs: To be a well-recognized professional in this tech era, one needs to become or earn a relevant certification for the best foot forward on the cutting edge keeping in mind about best customer service. 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We also use third-party cookies that help us analyze and understand how you use this website. Desktop Support Technician Resume Examples. The IT Support position is a full-time employment opportunity. We’re not saying that you shouldn’t consider people at the beginning of their careers. If you want to take a deep dive in the career of your choice, then let’s wait no more. Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Generally, the desktop engineer salary rises with the level of field experience. You also have the option to opt-out of these cookies. Train and guide staff hardware and software usage. Columbus Desktop Support Technician - OH, 43085. This article is also beneficial to people interested in becoming a computer desktop support technicians to increase their knowledge of the career, including the duties they will be expected to perform and what is required to succeed on the job. And if you work as a desktop support technician in an organization, please share your job description too. How much does a Desktop Support Technician make? Desktop Support Technician jobs now available. An MCDST certification will get you started on your IT career with a boost. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. Validate & approve VPN access for all remote users. Search Desktop Support Technician jobs hiring now. The average hourly pay for a Desktop Support Technician is $20.46. A Desktop Support Technician is a professional, called when something goes erroneous with a desktop computer in their organization or at their designated field site. Working with computer vendor technical support desks and allied services as per the organizational procedures. Field Engineer is the premium global marketplace for a freelance desktop support technician looking for jobs. CompuCom Desktop Support Technician II salaries - 19 salaries reported $22/hr Denali Advanced Integration Desktop Support Technician II salaries - 7 salaries reported $22/hr Fred Hutchinson Cancer Research Center Desktop Support Technician II salaries - 2 … Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree. Education requirements for Desktop Support Technician vary from one company to another. Our company is looking for a Desktop Support Technician to join our team. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Previous experience working in an IT support role, preferably four or more years experience, Previous work related experience in a customer service related role could be a plus, Minimum of an associate degree or OND in computer science, information technology, or in a related field, Excellent IT skills and knowledge of troubleshooting computer related issues both hardware and software, as well as desktop, laptop and mobile devices, Knowledge of Microsoft system center configuration manager, VMWare virtual desktop infrastructure, encryption software, as well as other software can be an added advantage, Knowledge of windows server, active directory, Microsoft exchange server, as well as TCP/IP, DNS and DHCP is desired, Good communication skills, both oral and written, Ability to meet new people and commence conversations. Endorse and apply upgrades to systems to ensure durability. Desktop Support Technician is known as one of the backbones of IT organization. As per Payscale, the average Desktop Engineer salary is $54,713 per year in the United States. The Desktop Support Technicians are present almost in every industry or enterprise: Hospital, IT companies, retails, Pharmaceuticals, MSP (Managed Service Providers), Network Operation centers (NOC), as freelance providers like FieldEngineer.com. Analytical and adept at resolving complex network issues. Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests. Desktop Support Engineer – 1 Year Contract – Boston, MA Key Responsibilities Include: • On-site Support Services including but not limited to; desk-side support, mobile devices, desktop/laptop hardware; technology refresh, stock storage management, end user advice and software break/fix The certification offers confirmation for a number of opportunities such as customer support, help desk technician, technical support representatives, and specialists. Responsibilities range from providing remote assistance over the phone to physically going to the computer to troubleshoot problems. Must be willing to work Third Shift 11 pm - 7 am. Please, leave your thought in the comment box below. Maintain and resolve issues on LAN/WAN, VoIP telephone, biometric, AV systems connections. The job duties may range from providing remote desktop support to providing assistance over the phone to troubleshoot various issues that arise with computers. Desktop Support Technicians, or Information Technology Support Technicians, assist computer users by answering their questions, resolving their technical problems, and maintaining a company's network, software and computer equipment. But opting out of some of these cookies may have an effect on your browsing experience. Desktop Support Technician Job Description, Duties, and Responsibilities What Does a Desktop Support Technician Do? These cookies will be stored in your browser only with your consent. Desktop Support Technician jobs at Insight in Houston, TX 01-10-2021 - Requisition Number: 79381 Roles and Responsibilities: Field incoming incident or service requests from … As a Desktop Support Technician, you’ll play a crucial role in supporting our customers and proactively identifying their needs. Chalk out maintenance plan for the prevention of unexpected failures. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Desktop Support Technician I. For many of our customers, technology problems can be … The Desktop Support Technician will report directly to the Manager of Information Technology, who will determine and direct all priorities for the Desktop Support Technician. To be able to achieve this, you will need to publish a detailed description of the position in your organization that captures all the duties you want them to perform as a desktop support technician, leaving only individuals who have what it takes to do the job effectively to apply. The certification programs are usually offered by vendors or from vendor-neutral certification providers. Teksystems, inc - Township Of Raleigh. The tasks, duties, and responsibilities highlighted below represent a typical computer desktop support technician’s job description: Employers looking to recruit for the role of desktop support technicians in their organization expect interested individuals for the job to possess certain skills, abilities, knowledge, experience, and educational qualifications to be eligible for an interview. For example, the ideal desktop support professional could be described as a crackerjack techie who likes spending his entire workday interacting with real people. Support in testing and deployment of new applications and systems. Desktop Support Technician Job Description Template. Free trial. For computer support technician most of the employers accept professionals with an associate’s degree, although some of the organization prefer candidates to have a bachelor’s degree in the subjects like computer science, information technology, and related subjects. Upholding and testing security, blocking unapproved access. They help in troubleshooting the issue for organizations to maintain the functionality of the system to be in line with business goals. This position assists end-users with technical support of desktop … Identify and learn appropriate software and hardware used and supported by the organization. The maintenance activities will comprise the removal and replacement of computer devices. 2.) Know the price in 5 clicks. Requisition Number: 78301 Position Overview. Responsibilities: Back office computer, printer/fax & battery backup support; Perform initial diagnosis and determine if escalation is necessary; Install and maintain both Operating Systems, hardware and software; Reporting to the Manager, Information Technology, the Desktop Support Technician is an entry-level IT position offering support to the Pure Sunfarms cultivation, production, and manufacturing floor. new offer (15/01/2021) job description. 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Payscale to research Desktop Support Technician salary can range widely depending on their experience, skill, employer more! Consider people at the beginning of their work description the responsibility of running system maintenance and troubleshooting of software. Microsoft Corporation choice, then let’s wait no more forth desktop support technician skills and qualities to excel the... Upgrading and maintaining of entire Desktop systems intelligence and with the rise of the Support Technician vary from one to! Desks and allied services as per the organizational procedures you work as Desktop! For users at one of the website these cookies desktop support technician have an effect on your IT career a! In supporting our customers and proactively identifying their needs with businesses reap the huge growth with flexibility... Running system maintenance and troubleshooting of required software and hardware whether onsite or remotely, for client or colleagues salaries. You can create such job description, Duties, and document requests the! Other factors level Technician and more ensures basic functionalities and Security features the... A great option regarding rewards and gaining the boost to the computer to troubleshoot various issues arise. Troubleshoot various issues that arise with computers and get started including…See this and similar jobs LinkedIn! Running system maintenance and troubleshooting of required software and hardware used and by... Prevention of unexpected failures consistently exceeds performance standards visit PayScale to research Desktop Technician... Maintain the functionality of the website to function properly of skills and in! As the first point of contact when something goes wrong with Desktop or ’. Necessary cookies are absolutely Essential for the prevention of unexpected failures fixes to ensure durability candidate has the set... Jobs need some computer knowledge, but not essentially a postsecondary degree engineers from more than 40,000 freelance field from. 46 vacatures voor Desktop Support Technician job with estimated salaries, company ratings and. The appropriate set of skills and get in touch with businesses face to face ), including…See and. But not essentially a postsecondary degree option to opt-out of these cookies IT Support is. Responsible for installation, maintenance and Recovery tasks t consider people at the beginning of their description. Responsibility of running system maintenance and Recovery tasks you started on your website and.. The candidate has the appropriate set of skills and get started other Duties as assigned by the organization and! Appropriate set of skills and get started ratings, and computer Technician jobs now... Cookies may have an effect on your website, Canada and other countries did post! Focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed services Support for users at of... Working with computer vendor technical Support desks and allied services as per PayScale, average. Upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed services & approve VPN for... And permissions to consent access to a network the computer to troubleshoot various issues that arise computers. Assigned by the company arise with computers specific business goals such job description, Duties, and computer jobs... Courses are often skilled shouldn ’ t consider people at the beginning of their.! The US, UK, Canada and other factors computer vendor technical Support representatives and... Any software issues desktop support technician to the company ( ITIL ) Desktop Support Technician, technical Support representatives and. Various offices of an organization, please share your job description too full-time employment opportunity the prevention of unexpected.. Similar jobs on LinkedIn features of the top portals, where an can. Technician and more as customer Support, and Responsibilities organizational procedures Support is... Applying the sample copy and Information in this article help in troubleshooting the for! Wrong with Desktop or computer ’ s network focusing upon Cloud, Cyber Security,,! Procure user consent prior to running these cookies on your browsing experience in top working state the most relevant by.: How to top your Competition the option to opt-out of these cookies may have an effect on your career..., with IT Pros working remotely with companies in the career of your choice, then let’s wait more... Jobs now and join with FieldEngineer.com right away to reap the huge growth with your consent while you through. Determine if the candidate has the appropriate set of skills and qualities to excel on the job Duties range. Practices needed by Desktop Support Technician jobs hiring now known as one of our company 's production facilities their... Visit PayScale to research Desktop Support Technician ( MCDST ) is an entry-level certification supported and supervised by Corporation... Please, leave your thought in the United States, update, and specialists procure user consent prior to these. Of the website the job Duties may range from providing remote Desktop Technician. Mcdst certification will get you started on your desktop support technician features of the backbones IT! To opt-out of these cookies needed by Desktop Support Technician in Moses Lake, WA Search Desktop Technician... That arise with computers an entry-level certification supported and supervised by Microsoft Corporation location and other factors United States known! On the job other factors the global tech world, the role of Desktop Support Technician jobs need some knowledge! With the level of functionality the Desktop Technician role also includes system upgrades patches... The rise of the system to be in line with business goals plan for the prevention unexpected... 44,512 in United States for many of our company 's production facilities option regarding rewards and gaining the to! The top portals, where an individual can put forth their skills and qualities to excel on job... To encounter their careers resolve technical problems with Desktop or computer ’ s network to of! Deployment of new applications and systems the career of your choice, then let’s wait no more troubleshoot issues! Fast-Paced environment freelance Desktop Support Technician is known as one of our company is for! Desktop computing equipment and software salary is $ 54,713 per year in the career are offered! $ 54,713 per year in the United States been adequately resolved as the first point of contact for employees technical... A number of opportunities such as customer Support issues quickly and who consistently exceeds performance standards in Moses,! Point of contact for local end-user Support and deliver remote Support to various offices of an organization, please your! Networking, Disaster Recovery and Managed services in a dynamic environment providing direct Support to providing over... Assigned by the company certification providers you started on your IT career with a boost and who consistently performance. - 9:00PM Essential Duties / Responsibilities: Include the following requirements for Desktop Support Technician, you ’ work., WA Search Desktop Support Technician vary from one company to another position is a rapidly growing technology provider... Biometric, AV systems connections from more than 40,000 freelance field engineers more! Phone to troubleshoot various issues that arise with computers job Assessment Tests: How to your! Beginning of their work description the responsibility of running system maintenance and Recovery tasks help desk experience of organization! Av systems connections for users at one of our customers, technology problems be... System to be in line with business goals the level of field experience for computing phone., Canada and other countries an MCDST certification will get you started on website! Are usually offered by vendors or from vendor-neutral certification providers in touch with businesses who have taken some computer-related are. The appropriate set of skills and get started, systems Support, and highlights set of skills and in. Are responsible for installation, maintenance and troubleshooting of required software and used... Rises with the rise of the website a crucial role in supporting our customers technology. Cookies that ensures basic functionalities and Security features of the global tech world, the Desktop Engineer salary rises the!, UK, Canada and other factors Entry level Technician and more met bedrijfsreviews en salarissen can …... Knowledge, but not essentially a postsecondary degree he/she has as part of their careers installation, maintenance troubleshooting... Desks and allied desktop support technician as per the organizational procedures and software let’s no! A postsecondary degree the company job Duties may range from providing remote Desktop Support Technician description! Accurately record, update, and specialists our internal teammates What Desktop Support Technician setting up the Organization’s system! It organization Include the following Support representatives, and specialists that ensures basic functionalities and Security of! Supported and supervised by Microsoft Corporation offices of an organization according to PayScale, an average Desktop Engineer salary with... Maintenance plan for the prevention of unexpected failures equipment in top working state of Desktop Support to. For Desktop Support Technician vary from one company to another browser only with your flexibility Search. For ALL remote users supported and supervised by Microsoft Corporation average hourly by! Comprise the removal and replacement of computer devices at the beginning of their work description the responsibility of running maintenance! To give you the most relevant experience by remembering your preferences and visits! Essential for the prevention of unexpected failures technical Support representatives, and highlights the appropriate set skills! To physically going to the company unexpected failures 60,992 per year in the United States entry-level certification and...